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Company History


History
The Company began in 1998 as a local hosting provider to webmasters and small East Coast based businesses. Through a series of strategic business moves, Maverick Publishing has become the host company of choice for small to medium size companies. Moreover, Maverick Publishing has the flexibility to continually offer new solutions including ASP hosting, web design, and Internet Business Consulting. Maverick Publishing thrives in an industry that is constantly reinventing itself. With innovations in customer service, ease of use, and special features for Maverick Publishing customers, the company continues to stay one step ahead of the competition.

Maverick Publishing takes pride in offering some of the best 24 hour a day, customer-oriented support in the industry. Everyday our clients trust Maverick Publishing with their web presence, reinforcing the Maverick Publishing tradition of industry-leading customer service, top-notch network reliability, unsurpassed prices, and innovative services.

Maverick Publishing provides low-cost feature-rich web hosting. The Maverick Publishing business model emphasizes service to small and medium sized businesses, allowing them to do e-commerce and focus on their core competencies while Maverick Publishing handles their Internet site.

Why Maverick Publishing?
Maverick Publishing's excellent prices are not the only reasons why our customers rave about our services! Our customers appreciate:

1. Industry-leading Customer Care program
2. Rock-solid network - 99.9% uptime guaranteed
3. Completely customizable hosting solutions
4. 100% customer satisfaction guaranteed
5. Unmatched reliability
6. Lightning-fast network connectivity
7. Innovative support technology

1. Industry-leading Customer Care program

Maverick Publishing's Customer Care Program boasts 24 hour telephone assistance coupled with an industry-leading fully interactive help site. The site is designed to provide a place for customers to ask their questions without the hassle of a phone call.

The Maverick Publishing toll free phone support center, manned 24 hours a day, 365 days a year, provides customers with unlimited access to technical experts over the phone.

2. Rock-solid network - 99.9% uptime guaranteed
We've taken great strides to provide reliable access to you. Our bandwidth saturation average (a measure of how crowded our systems are) is less than 30%. We have redundant DS-3 (capable of 45Mbps each) lines with diverse routes to the Internet Backbone, ensuring our servers always have an active connection to the Internet. BGP Peering allows us to automatically re-route traffic away from "Internet Traffic Jams." This means when one part of the Internet slows down your site will not be caught in the bottleneck. All of our servers are fast Dual Pentium III based technology with 512+ MB of RAM. We keep our servers at less than 50% capacity so even when traffic peaks, our servers won't overload.

3. Completely customizable hosting solutions
We have many virtual server options and new low-priced dedicated server options to fit every need and budget. With low upgrade fee on virtual servers, your site can grow as your company grows. Search our list of services to find your best fit. Maverick Publishing supports all leading edge plug-ins, utilities, and software (Java, JavaScript, C, C++, RealAudio/Video, Shockwave, and CGI, to name a few). We also offer full support for our pre-configured scripts which include great counters, guestbooks, bulletin boards, form e-mailers, chat rooms, order forms, database software, and more depending on your server package.


4. 100% customer satisfaction guaranteed
While our competitors force half- or full-year commitments; here at Maverick Publishing you can pay month-to-month. All our server packages come feature-rich and competitively priced. Our starter UNIX package starts at only $24.95 per month, which includes a full domain name, 24 hour toll free technical support and dozens of useful CGI scripts to enhance your site. You even have the option of pre-paying 1 year in advance to receive a discount. Because of this guarantee to customer satisfaction, Maverick Publishing has grown quickly to hosting sites for businesses all over the world. If your site requires secure server, FrontPage, Real Audio/Video or any of our other cutting-edge features then Maverick Publishing is the only choice for your web hosting needs.


5. Unmatched reliability
Maverick Publishing provides all of its clients with cutting-edge hardware, software and technology. All of Maverick Publishing’s servers are custom-built with the most reliable equipment for higher performance. Best of all, there are fewer domains hosted on each of our servers, unlike the majority of our competitors who host large amounts, anywhere from 500 to 1000 domains per server. With such a small number of domains on each server there is a lower server load, disk access time decreases and network speed increases.


6. Lightning-fast network connectivity
Maverick Publishing has chosen five of the best backbone providers to relay all traffic. This means that all our clients have a 99.9% uptime guarantee. The network is designed around redundancy and efficiency. BGP4, five DS3 lines and one OC3 connection to diverse backbones and a fully 100 Mbps Cisco Switched network make the Maverick Publishing network top-notch.


7. Innovative support technology

Maverick Publishing is hosting customers whose skills range anywhere from novice-level to experts. These range from personal websites to large corporations. The Maverick Publishing customer service center is staffed 24 hours a day to offer assistance in any area. When the call center cannot resolve a customer's issue, the dedicated Customer Care Team steps in to facilitate the resolution of any problem, whether billing, technical or administration. At no point does a Maverick Publishing customer feel alone; they know that we are standing by waiting for their call. With 24/7 toll-free technical support, online support chat and a dedicated online support center, Maverick Publishing is constantly striving to give the support needed for a successful Internet presence for your business!

 

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