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Frequently Asked Questions About Merchant Accounts

3Back to Merchant Accounts


1. What is a merchant account? Why do I need one?

A merchant account gives a business the ability to accept credit cards as payment for the company's goods and services. This provides your customers with an extremely popular payment option, beyond cash and checks.

Studies have shown that merchants can typically increase their business by 30 - 70% or more - sometimes even hundreds of percent! Plus, customers are more willing to purchase higher cost goods using a payment method that offers them repayment flexibility. It is projected that by 2002, credit card transactions will account for 98% of Internet sales, equaling $55.6 billion!
 
2. How does it work?
The merchant account provider authorizes the credit card transfer from your customer and deposits the funds for their purchases right into your business checking account, typically within two business days.
 
3. How do I get a merchant account?
Merchant accounts are available from some banks and other independent providers. 

4. How long does it take to get a merchant account?

Application approval and set-up can be completed in a timely fashion through this special program available to Maverick Publishing clients.
 
5. Which credit cards can I accept?

The most popular credit cards - MasterCard, Visa, American Express and Discover. 

7. What kind of equipment do I need to process credit cards?
A computer terminal / PC with Internet access is used for Internet, mail and telephone orders.
In the retail environment, a specialized terminal/printer designed to read the magnetic strip on the back of the customer's credit card is used. This can provide the customer with a paper receipt at the time of purchase.
An imprinter, which takes a physical copy of the customers credit card, may also be used.
 
8. How do I know that I'm getting a "good deal"?
This program offers an outstanding value across the board - functionality, security, reporting, initial set-up and low residual costs.
It is important to consider all costs associated with the merchant account when comparing programs.

9. Can I use my merchant account to accept credit card payment in my online store? Is it safe to process credit cards over the Internet?
Yes, the Secure Socket Layer Application Programming Interface (SSL API) offers Internet Service Providers an encrypted connection to its Secure Payment Engine. By using the AuthorizeNet Secure Payment Gateway technology, all merchants receive fraud screening on each transaction and real-time reporting via their Web browser.
For the merchant who wants to get online fast with a limited start-up budget, this is the best choice.
Using either one of these plans, all orders and payment information sent from the merchant's Web site will be encrypted using industry standard RC4 1024-bit encryption with SSL . This encrypted and secure data is routed, decrypted and processed. All processed information (Approved/Declined transactions) is then re-encrypted and sent securely back to the Web site. Once at the Web server, it is decrypted and displayed to the consumer. Also, order confirmation e-mails are sent to the consumer and to the merchant. This system guarantees that the orders and payment information generated by the merchant's Web site remains totally secure.

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